General Terms and Conditions
Welcome to Vegastars Terms and Conditions. This page sets out the rules that govern access to and use of our casino platform. It explains account duties, eligibility, acceptable use, bonuses, payments, dispute steps and how we may change these terms. Read carefully before you register, deposit or play. Continued access or use of the site indicates acceptance of the current terms and any updates published here.
Account Responsibilities
Registration and Verification
Complete registration accurately. Provide valid name, address, date of birth and contact details. Accounts must be verified before withdrawals. We require government ID, proof of address and proof of payment where applicable.
Account Security
Keep login details secure. Do not share accounts. Notify support immediately if you suspect unauthorised access. Multiple accounts or fraudulent activity may lead to suspension or closure.
Eligibility Requirements
Users must meet the minimum legal gambling age in their jurisdiction. Access is permitted only from countries where play at an offshore casino is allowed. One account per person, household, device or IP is permitted unless otherwise approved.
Acceptable Use of the Service
Use the site for lawful gambling and entertainment. Do not abuse promotions, collude, use bots, attempt bonus circumvention, or engage in chargeback fraud. Prohibited activity may result in forfeiture of winnings and account closure.
Bonuses and Promotions
Bonuses require opt-in where stated and are subject to specific promotion terms. Typical conditions include minimum deposit amounts (e.g. NZ$20), wagering requirements (commonly 30x-40x the bonus), game contribution limits and maximum bet caps during playthrough (for example NZ$5-NZ$7 equiv). Free spins, cashback and reloads carry expiry dates and use limits. Abuse or multiple-account claims will void bonus eligibility.
Deposits and Withdrawals
Accepted payment methods include cards, POLi, bank transfer, e-wallets, prepaid options and cryptocurrencies. Deposits are generally instant. Minimum deposit and withdrawal amounts vary by method; a common minimum deposit is NZ$20 and withdrawal minimums often start around NZ$30. Withdrawals require completed KYC. Processing times depend on method and verification status; third-party fees may apply.
Dispute Handling
Contact live chat or support email to raise account or payment issues. Provide relevant transaction IDs and documentation. Unresolved disputes follow the complaints procedure set out in our Terms and Conditions. Decisions are made in line with the published rules and applicable jurisdictional requirements.
Updates to the Terms
Terms may be updated from time to time. Changes take effect when published on the site or as otherwise stated. Continued use after changes indicates acceptance. It is the user’s responsibility to review the current terms before playing or depositing.